App Support

Welcome to the Smart Kitchen System support page. This page is public and does not require sign-in.

Signing In

Use the main home code to open the main screen, the home code to open Home directly, or the kitchen code to open Kitchen directly.

Notifications can be configured separately for each device from the app settings, provided notifications are allowed in device settings.

Home can select and send meals, while Kitchen can view orders and update their status.

Close and reopen the app, check the internet connection, then refresh or update to the latest version.

I cannot sign in. What should I do?

Make sure the code is entered without spaces. You can also recover the sign-in code using the email associated with the account.

Why am I not receiving notifications?

Make sure notifications are enabled for the app in device settings, then review this device’s notification preferences inside the app.

Can each device have different settings?

Yes. Each phone or tablet can independently choose which notifications it receives.

Does this support page require sign-in?

No. This is a public support page for app users and the App Store.

When requesting help, include the device type, operating-system version, and a description of the issue. Never send passwords or secret keys.