Miner Hub Privacy Policy
This Privacy Policy explains how Miner Hub handles information when you use the Miner Hub mobile application and related services.
1. Information We May Process
Miner Hub may process information needed to provide monitoring and management features, including:
- Account information, such as an email address or account identifier.
- Mining farm, agent, and device information that you add or connect to the service.
- Technical device data such as hashrate, temperature, power usage, status, firmware/version information, and uptime.
- Network-related information required for device management, such as local IP addresses or device identifiers.
- App diagnostics, error information, and technical logs used to maintain reliability and security.
- Notification tokens and notification preferences when push notifications are enabled.
2. How We Use Information
Information is used only to operate and improve Miner Hub, including to:
- Display mining device and farm status.
- Provide monitoring, calculations, alerts, and management features.
- Maintain account access and synchronize user settings.
- Diagnose errors, improve performance, and protect the service from misuse.
- Send notifications requested or enabled by the user.
3. Data Sharing
Miner Hub does not sell personal information. Information may be processed by service providers only when necessary to operate the app, host backend services, deliver notifications, or maintain security.
We may also disclose information when required by law or when reasonably necessary to protect users, the service, or legal rights.
4. Data Retention
Information is retained only for as long as reasonably necessary to provide Miner Hub, maintain security, comply with legal obligations, and resolve technical issues. Users may request deletion of account-related information where applicable.
5. Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No method of electronic storage or transmission is completely secure.
6. Children's Privacy
Miner Hub is intended for users managing or monitoring mining equipment and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
7. Your Choices and Rights
Depending on your location, you may have rights to access, correct, or delete certain personal information. You can also disable notifications through your device settings.
8. Third-Party Services
Miner Hub may rely on third-party infrastructure or platform services for hosting, authentication, analytics, notifications, or other technical functions. Those services may process limited information according to their own privacy terms.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published at this page with an updated revision date.
10. Contact
For privacy or support questions related to Miner Hub, please contact us through the Miner Hub support page on mysaeed.ae.